Who are you?
Natalie and Ryan founded Enchanted Characters in 2011. Their journey began in the theatre and dance department at California State University at Fullerton. More About Us
What areas do you service?
We serve Orange County, Los Angeles County and parts of San Bernardino County
Is the down payment refundable? What happens if I need to cancel?
The down payment is non-refundable, however it is transferable to any party for up to one year. If you need to cancel for any reason we will do our best to reschedule the event to your desired date. The deposit can go towards an equal or larger package size for up to a full year. Any event that cancels within 48 hours of their event time forfeits their down payment.
Do you arrive as the character? What do I call you at the party?
We are very passionate about embodying the character for the entirety of your event. From the moment we arrive, to the moment we leave, we are fully in character. Please call us by the character name while we are at the event as to not disappoint any children that may be listening. We ask that payment be given discreetly at the event in either an envelope or away from children at the party. We try to keep the magic alive as much as possible for all of your guests to enjoy.